by Laura Dyson | May 5, 2021 | Customer Service, Ecommerce
It used to be incredibly easy to sell things online. In previous years, it was all about getting the right product to sell and bingo, you were in business! However, today it’s much more complex and having a good customer journey is imperative. “The customer is king”...
by Laura Dyson | Mar 17, 2021 | Ecommerce
Everything you need to know about Shopify fulfilment… If you use Shopify for your ecommerce business, you might be wondering what your options are when it comes to fulfilment. In this article, we answer various questions on the subject of Shopify fulfilment, as...
by Laura Dyson | Jan 27, 2021 | Ecommerce
Good returns management is an essential aspect of running a successful ecommerce shop. At least 30% of all products ordered online are returned, compared to around 9% in brick-and-mortar stores. And 92% of consumers surveyed said that they will buy again if the...
by Laura Dyson | Jan 18, 2021 | Ecommerce, Industry News
Our free Brexit checklist for ecommerce businesses Brexit. While it was named ‘word of the year’ by Collins Dictionary back in 2016, for many eCommerce businesses, it is still just as confusing as ever. According to research by the British Chambers of Commerce, less...
