About Us

Who are we?

Our Ecommerce Fulfilment Service takes the stress out of managing your online
orders. Meet Jigsaw Fulfilment, our fulfillment service developed to help retailers who are trying to juggle all aspects of managing an online shop.

Ecommerce fulfilment made easy.

We are a 3PL (a third-party logistics business) who have specialised in fulfilment since 2005.

We deliver great customer experiences and help brands grow by our warehouse infrastructure, our amazing people and our cloud-based warehouse management system (WMS), as well as a courier integration solution.
Our mission is to make what we do as simple as possible for both our clients and staff. Learn more about our current stats:

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Pick Accuracy

Current onboard time (days)

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Dispatch SLA

We’re a 3PL with a difference

RNB Group was founded in 2005 as a traditional mailing house, working with marketing agencies and direct customers to fulfil and dispatch their bulk marketing mail.

Our roots are in the proper processing of data lists to correctly case, add titles, remove duplicates, generate contact names and salutations from the data fields provided, then setting letter texts and mailing in bulk to customers, prospects and donors.

We were known back then as RNB Direct Mail Solutions – a descriptive name that reflected the purpose of the business.

In 2007, we launched a sister company, RNB Express, to offer both online and telephone sales of digital print – a requirement that was on the rise.

Since 2014 we’ve been known as RNB Group, a growing business with multiple service offerings including direct mail, digital and litho print, document management, scanning, mailroom outsourcing for both inbound and outbound mail, scanning solutions, hybrid mail, eSignatures and API integrations. Our IT and API knowledge twinned with our paper-based fulfilment led us to develop Jigsaw Fulfilment offering eCommerce brands a trusted, technology-savvy partner to facilitate our client’s growth plans.

Never forgetting our heritage, today RNB Group is a forward-looking communications company with print and mail at its core.

Services

Services & Products We Offer

Real-time stock visibility 24/7

Designed for operational efficiency. Our online portal allows real-time access, with varying levels reporting available 24/7.

Shopping Carts

We integrate with 60 shopping carts / market places – the most common ones we find are WooCommerce, Shopify, Wix. Our set up is quick and easy to fully integrate with.

Market Places

We have over 50 integrations with a large variety of market places – including eBay, amazon, Groupon, Etsy and many more!

Inventory Systems

We can integrate with your own inventory systems or stock management systems.

Direct Courier Integrations

Connect directly to over 80 couriers. We currently partner with Royal Mail & Parcelforce where we enjoy daily collections.

Print and Direct Mail

This is our heritage – we can print and personalise memorable gift messages, cards, printed abandoned cart mailers, and so much more to make your eCommerce brand stand out!